| Print reporters and cameras and microphones from every
broadcast news station in the city — and then some — recorded PBA
press conference on “Don’t Blame the Cop” ad campaign. Sometimes
the best way to challenge the bosses is in the pages of the city’s tabloids
and on the airwaves. And that’s exactly what the PBA did with its “Don’t
Blame the Cop” media campaign, one of the most successful public information
efforts in PBA history.
As every police officer in the city knows, summons quotas have been a problem
for years. Early in 2003, the issue reached critical mass because of the rapidly
decreasing numbers of police officers and the city’s huge budget gap. The
orders went out: Write summonses or else.
To make matters worse, the city had nearly doubled the price of parking fines
to $105. Then the state upped the ante by adding a $10 surcharge. When you consider
the kind of burden that places the average working person and the intensity with
which the department was seeking those summonses, there was a real potential for
turning the city’s citizens against the cop on patrol.
The PBA needed to protect its members and direct the blame where it belonged.
With a 60-second radio spot in the can and a full-page print ad ready to go,
we waited for the right moment to kick the campaign off. That time came when the
department released the Compstat book in April. It showed that the number of summonses
issued during the first four months of the year by police officers in our 76 precincts
had increased by over 75,000 despite having 1,000 fewer police officers to write
them.
n Monday,
May 12, the PBA issued a press release to police beat reporters at One Police
Plaza in which Pat Lynch said “policing in NYC is no longer about fighting
crime and protecting the community, it’s about raising money.” The
release contained Compstat statistics supporting the claim, and stories appeared
the next day in all the city’s daily newspapers.
The snowball had been pushed over the edge of the hill and was about to roll
down picking up speed and mass.
Radio and TV news programs regularly take their cues from the morning papers,
so on the day the story made headlines, the PBA did radio and TV news interviews,
which gave the story a higher level of public impact. |
Two days later, the PBA held a news conference releasing documented
evidence of summons quotas and announcing its “Don’t Blame the Cop”
public information campaign. Every television station in the city, the two all-news
radio stations and several print reporters showed up, and the evening’s
news was saturated with the story.
In a matter of one week, the PBA had generated millions of dollars worth of
news coverage before spending a dime on advertising. After a week of free news
coverage, we began airing the “Don’t Blame the Cop” radio spot
on virtually every major radio outlet in the city, including the Howard Stern
and Imus in the Morning programs. We also made sure to buy time on the Mayor’s
Friday morning WABC broadcast, which generated even more news over the weekend.
And when the radio spot hit the air waves, something interesting happened.
The public began to contact the Daily News with what the paper called “silly
summonses.” The first was a citation for “unauthorized used of a milk
crate” in the Bronx. That one wound up on page one and generated another
dozen or so opportunities for the PBA to get its message out.
The floodgates opened. Irate citizens came out of the woodwork with tales
of tickets for the most ridiculous reasons: Having more than your store’s
name on an awning. Feeding the pigeons. Blocking your own driveway. Driving with
a faded inspection sticker. Taking up two seats in an empty subway car. The list
goes on and on. Some of these were also page-one stories.
The following week, the “Don’t Blame the Cop” full page
print ads ran in the Chief-Leader, Newsday, New York Post and Daily News on succeeding
days. And then the national news media got interested in the story. Pat Lynch
spoke to the Fox Network news, CNN, National Public Radio and the Cable News Service
out of Washington, D.C. Then the story went international, with interviews given
to the British Broadcasting Company, Japanese TV, French TV and Norway 2 TV. Apparently,
the world is still interested in what happens in the Big Apple.
And in the end, what did the PBA’s most successful public information
campaign accomplish? Well, people around the world now know that, when they get
a summons in New York City, they shouldn’t blame the cop. |