We are committed to providing our members with the best possible benefits and services during this difficult time. We have made the following additions to our operations to better assist our members and providers:
For all other matters, please call our Customer Service Department at (212)-349-7560. Representatives are available Monday – Friday 8 a.m. to 5 p.m.
Report issues occurring in your command, including failure to distribute PPE and/or sanitizing supplies, failure to provide reasonable accommodations to members at increased risk for serious COVID-19 illness, and members who are inappropriately returned to service after close contact with a COVID-19 infected individual.
Working together, we can keep cop-killers right where they should be… behind bars.
Click the button, below, to send your opinion on an individual killer — or all — to the Parole Board.Click to Send Letters
Your department doctor has essentially the same responsibility to you as your personal treating physician would. If you believe that your department surgeon failed to adhere to his/her professional obligations, you have a right to file a complaint with the DOH. Click on the link below to access the complaint form and instructions.Click here for details